The adage, “actions speak louder than words,” holds for first impressions. The idea of leaving an indelible ‘first impression’ is scripted in our minds from the beginning. Be it any profession, body language indeed leaves an indelible impression. It is rightly said, ‘think before you speak.’ Words we speak are powerful, but have you ever thought about the non-verbal language you communicate to the world through your body? Fun Fact: over half of what we convey happens without uttering a single syllable! Body language is an integral aspect of non-verbal communication. Think about that text you received from someone, “Hmm…” It becomes open-ended and can make them sound in a good or a bad mood. Communication over text or in person leaves something beyond just an impression.
The 55/38/7 Formula
Albert Mehrabin, a body language researcher, was the first to dissect the components of a face-to-face conversation. He discovered that just 7% of communication is verbal, 55% nonverbal, and 38% vocal. Non-verbal communication makes up the bulk of conversation, but does this imply that spoken words account for less than 10% of communication? This formula compared facial expressions and vocal components to interpret an individual’s attitude. According to Mehrabin, “When there are inconsistencies between attitudes communicated verbally and posturally, the postural components should dominate in determining the total attitude that is inferred.”
Interpreting Body Language
As Mehrabin emphasised postural components in dominating and determining the total attitude, body language becomes integral. Body language reveals an individual’s emotional state. Being able to comprehend body language can assist in distinguishing between perception and reality, much like learning a second language. Body language is an integral aspect of communication, and understanding it goes beyond basic postures and gestures. Cultural nuances can significantly influence nonverbal communication. For example, direct eye contact might be respectful in Western cultures, while in some Asian cultures, it is dis-respectful and dis-obedient. There are two kinds of body language – positive and negative.
Some positive body languages include:
a. Maintaining eye contact: Eye contact communicates your interest and active listening to what someone is saying. It can, however, have the reverse impact if you look too intently, giving the impression that you are overly focused on them. When they respond, observe their body language to see if they are at ease.
b. Head nod: Nodding your head indicates to others that you are invested in what the speaker is saying and assures that you agree with their point of view. When you pair a head nod with a smile, you’re more likely to radiate an inclusive and enthusiastic chasm.
c. Firm Handshake: A firm handshake conveys respect and confidence. It shows even more confidence if you ‘stretch your arm first.’ However, it is pertinent to note that form does not mean intimidating (or painful), but confident and in the present.
d. Open arms: Open palms are a sign of sincerity and transparency. When consoling and accepting what you are receiving “open arms” convey willingness and openness to new ideas and perspectives. Closed-off arms suggest apprehension and guardedness.
Negative body language, on the other hand, may include:
a. Minimal facial expressions: Avoiding facial expressions could give the impression of deception. Minimal facial expressions might be an attempt at intimidation or a sign that you are not engaged in the discussion. It can also be read as a sign of discomfort, shyness, or dishonesty if one looks down at the floor or makes minimal eye contact.
b. Rapid blinking: Eyes reveal a lot about our feelings and thoughts. When conversing with someone, be attentive to how their eyes move. Blinking is normal; fast blinking denotes anxiety or unease, while infrequent blinking could be a purposeful tactic to deceive people. For instance, in pitching a product to a client that has not been off the market for a long time, blinking less may hide your pleasure and can favour you in getting the deal.
c. Crossed arms and legs away from the person: Numerous non-verbal cues can frequently be communicated by using arms. For instance, crossing your arms conveys defensiveness. It could also mean you are attempting to shield yourself from harm or avoiding additional contact with that individual or a group. You can express your distaste or unease with someone by crossing your legs in front of them. It can be a sign of someone needing more space.
d. Fidgeting: Fidgeting (or rapid finger taping) indicates that you are either anxious or afraid or bored, impatient, or frustrated based on the situation. It may also be untrustworthy if you fidget with your hair or touch your face too much during an interview.
How does body language affect public speaking?
Strategic movement and facial expressions mirror the spoken message and add clarity and engagement. Imagine someone slouching and avoiding eye contact while making a passionate argument. Maintaining balanced eye contact drives good communication. It shows confidence, alertness, and attentiveness. However, too much eye contact can be intimidating. The disconnect between their powerful words and feeble body language can dampen the effect and diminish the audience’s response.
On the other hand, a speaker who punctuates their points with purposeful gestures and mirrors the emotional impact of their words using facial expressions can create a vivid image for the audience. Body language is a powerful tool and should complement the spoken word, not overpower them. Imagine a speaker flailing their arms while delivering a presentation on accounting principles. The disconnect between the frantic gestures and the dry subject matter would likely addle the audience and detract from the message. The key lies in subtlety.
Effective use of body language involves employing gestures and facial expressions that reinforce your points without appearing exaggerated or distracting. A raised eyebrow during a question invites participation, while a furrowed brow during a serious point emphasizes its gravity. These subtle gestures reinforce and reiterate the message, keeping the audience visually stimulated and hooked. Understanding and utilizing body language effectively can significantly enhance your communication skills. It empowers you to connect with others on a deeper level as a speaker and listener is akin to gaining a language that allows you to project your message clearly, build trust, and establish rapport.